Services in Union Street
Our services in La Motte Street and Eagle House have moved to Union Street on the corner of The Parade. The services will be available in our new centrally located building where you can access multiple services in a single building.
Children’s Services are also moving from Liberte House to Union Street, while Child and Adolescent Mental Health Service (CAMHS) will remain at Liberte House.
Accessing multiple services in a single building will help you get everything done in 1 visit.
These services include:
- Income Support
- Contributions
- Registration Cards
- Housing Advice
- Personal Tax
- Pensions (and pensioner related benefits)
- Health Benefits
- Parental Benefits
- Long-Term Care
- Business Licensing and Support
- Student Finance
- WorkWell
- Back to Work
- Planning and Building Control
New building address
Our new address is:
Government of Jersey
Union Street
St Helier
Jersey
JE2 3DN
Getting to the new building
The public entrance is located on Union Street at the corner of The Parade.
Bus
There are 4 different bus routes you can use to come to the new building:
- number 19 and number 20 all stop at Gloucester Street north
- number 5 which stops at Gloucester Street and The Parade
- number 24 stops at Le Geyt Street (stop number 4657)
Find more information and timetables on
LibertyBus.
Parking
The nearest car parks are a short walk away:
- Sand Street (5 minute walk)
- Minden Place (7 minute walk)
- Patriotic Street (7 minute walk)
- Charles Street (12 minute walk)
These car parks all include parent, disability and EV charging bays.
There are also 4 disabled bays at The Parade, paycard parking spaces and EV recharge bays.
Drop offs
There is a drop off area outside the new building on The Parade.
Cycling
You can find cycle racks outside the building.
Motorcycle
Motorcycle bays are located across from the new building on The Parade.
Accessibility
Our new building is designed to be as accessible as possible to ensure that help and support are on hand for everyone who needs it.
Whether you are sight or hearing-impaired, need help with mobility, need a place for a private conversation or just somewhere to change and care for the little ones, our accessible facilities are state of the art.
The new customer area includes:
- hearing loops
- SignVideo British Sign Language (BSL) interpreting service
- accessible toilets
- a fully accessible Changing Places facility
There are also facilities for parents and families including:
- places for baby changing
- a parenting and wellbeing room
How to access our services
You can book an appointment with our service hubs:
-
business hub (starting or ending a business, running a business or staff recruitment)
-
pensions and care hub (age related benefits, long term care and income support)
-
work and family hub (income support, student finance, health benefits, impairments and contributions)
-
service hub (new resident registration and registration cards)
You can also access our services:
Contact us by phone
Our phone services are open Monday to Friday from 8.30am to 5pm. We're closed on bank holidays.
Call +44 (0) 1534 444444 for queries on:
- income Support
- benefits
- contributions
- pensions
- housing
- employment
For tax issues call +44 (0) 1534 440300.
For Planning and Building Control call +44 (0) 1534 445508.
Using our online services
You don't need to come to St Helier to access our services.
You can get help online with many of our services, including:
- registration cards
- updating your contact details
- income support
- ITIS effective rate
- tax queries
- passport applications
Find all of our online services in the A to Z of forms and online services.
Leaflets
We're moving leaflet in Polish
We're moving leaflet in Portuguese
We're moving leaflet in Romanian
gov.je