Robin ward is a 13 bedded paediatric unit with 2 bays and 5 cubicles used for infection control purposes.
We care for babies, children and young people from birth to 16 years, requiring assessment and treatment of all health conditions.
Where to find us
We are located on the fourth floor of the General Hospital.
From the ground floor:
- follow the signs to Robin Ward
- take the lift from the main foyer to the second floor
- turn left out of the lift and follow the signs through the door on the right
- cross the stairwell and go through the further set of doors
- take the lift to the fourth floor
For security, we keep the main ward door locked at all times. There is an intercom system for staff to check who enters the ward. To enter the Ward, use the buzzer outside the door to let us know who you are, and ask a member of staff to buzz you out when you want to leave.
Parking
Patriotic Street is the nearest car park as there is no designated parking. Plan ahead and put sufficient payment on your vehicle allowing plenty of time.
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Admissions and referrals
Admissions are arranged by health care professionals including:
- GPs
- health visitors
- surgeons
Some children are also reviewed following assessment in the Emergency Department.
Children and young people may attend pre-arranged appointments to see a nurse or doctor.
If your child is unwell, see your GP. For more serious concerns, attend the Emergency Department. Don't come to the Ward without prior agreement.
Staying with your child
We encourage 1 parent to be present at all times where possible.
There is a parent's room with facilities to make light refreshments. This is a time out space for parents. Children are not allowed in here. We also have a parent's toilet and shower room.
We have pull down beds, Z-beds and also use empty beds in the main ward areas to allow a parent to stay overnight.
Visitor information
We are a busy ward with limited space and lots of admissions and discharges. When the Ward is full it is difficult to manage patient and visitor safety and ask you observe our visiting hours. You may see patients with visitors outside of these hours but this may be due to their care plan.
We limit visitors to 2 at a time. We may be able to allow more at the discretion of the Nurse in Charge the shift. These measures are in place to keep everyone safe.
Facilities on Robin Ward
Meals
We will provide all of your child's meals for them during their stay. You can bring in food from home if they prefer. We have fridge facilities in the parent’s room for you to store food. Check with a nurse first to see if this is OK. There are labels in the parent's room for you to label your child’s food.
We serve:
- breakfast on waking
- lunch - between 12pm and 12:30pm
- dinner which is a hot meal between 5pm and 6pm
We can provide snacks and fruit between these times.
Meals on the ward are for patients and breast feeding mothers only.
There is the Thyme Out express sandwich bar in the Outpatient department and the Thyme Out Restaurant on the ground floor serves hot breakfasts and lunches from Monday to Friday.
Play and distraction
We offer a wide range of toys and activities for children.
There is a playroom for younger children to enjoy which has role play activities and a library corner. We ask you accompany your child in the playroom if there is no member of staff available.
There are art and craft supplies and a large collection of DVDs, for those who want something quieter. Toys and activities can be brought to the patients bed if needed.
Our play specialist is available Monday to Friday they provide:
- support for you and your child in hospital
- a range of toys, games and books
- arts and crafts
- distraction therapy
- guidance about preparing your child for tests and procedures
We also have game consoles, DVDs, games and mindfulness activities for young adults.
Devices
Each bed has access to a television or we have a small number of iPads available to use. We encourage these to be turned off at the appropriate bedtime for your child.
Mobiles phones are allowed. We may restrict their use for the benefit of your child's health. We ask patients and visitors to switch their phones to silent and take calls outside the ward or in the parent's room if possible.
Wi-Fi is available ask a member of the team for details.
What to bring
You need to bring the following items with you:
- toiletries
- nappies and creams (if appropriate)
- formula milk
- nightwear
- slippers or soft shoes
- favourite toy
Contact us
Contact us any time, If we’re with patients, we can't always answer the phone straight away, so try again later.
Patient confidentiality is essential and there may be occasions when we're unable to share information. Ask for the ward manager to discuss this.
Our team
Our team includes
- nurses
- doctors
- Health Care Assistants
- play specialists
- domestics
- Ward Clerk
We work with many other professionals including:
- Physiotherapists
- Speech and Language Therapists
- CAMHS (Child and Adolescent Mental Health Service)
- Social Workers
- Community Paediatric Nurses
- Health Visitors
- GPs
We share information with these other professionals to support you and your child.
If your child needs further treatment or support after we discharge them, we may also contact The Community Children's Nursing Team (CCNT) at Family Nursing and Home Care.
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