Social Security health cards
You need a health card to get a subsidy when you visit General Practitioners (GPs) and to get free prescriptions.
You can have a health card if you have lived in Jersey for at least 6 months and have paid Social Security contributions.
Children do not need their own health card. If you have a baby, then you should take their birth certificate to the Custmer and Local Services to get a Social Security number. You will be given a Doctor's Registration form. You will need this if you take your child to the GP or pick up a prescription on their behalf.
You must have your own health card. You cannot use someone else's health card.
If you are a French national you can have a health card straight away. This is due to a health agreement that exists between Jersey and France.
UK and Jersey health agreement
Find a list of GPs in Jersey Online Directory.
Replacing your health card
To apply for a replacement card call Customer Services on +44 (0)1534 444444 or email
customerservices@gov.je.
We'll send a replacement card to your registered address.
Visiting a GP or family doctor in Jersey
Doctors who work in general practice are known as General Practitioners (GPs) or family doctors. In Jersey, GP surgeries are private businesses so you have to pay to see them.
Fees vary from surgery to surgery and there may be extra charges for services like injections and blood tests.
For the first 6 months after you arrive in Jersey, you will have to pay the full cost if you need to visit a GP.
When you have a health card your GP's surgery will reduce the fee. They charge you for a face-to-face surgery consultation or home visit by £50.28.
Home visits and out of hours Jersey Doctors on Call services are not included and these costs vary from surgery to surgery.
Children under the age of 18 of parents who are under the Health Insurance Scheme are eligible to receive free consultations with:
-
General Practitioner
-
Nurse
-
Paramedic
-
Health Care Assistants
Children's telephone and video consultations will also be provided free of charge.
See below for current indication for a standard adult GP Consultation within the surgery as of October 2024. Prices below are after the deduction of £50.28.
For more information on surgery costs go to their website.
Fees for students over 18
From October 2024, you’ll receive free consultations if you’re a full-time student aged 18 or above.
You must be studying at any Jersey school or college or in a recognised university or college in the UK or abroad.
You’ll receive free appointments with:
- GP
- Nurse
- Paramedic
- Health Care Assistants
Consultations over the phone or video are also free of charge. You must be on-Island.
You’ll be automatically registered if you’re a student:
- at a Jersey school or Highlands College. This excludes Beaulieu
- studying outside Jersey and receiving Student Finance
If you don’t meet those criteria contact
EssHealth@gov.je.
If you should be receiving free consultations but aren’t on your GP’s list, you’ll need to pay and then email
EssHealth@gov.je. We’ll confirm you’re eligible and add you to the list.
For more information or if you want to opt out, email
EssHealth@gov.je.
Services excluded
Not all services are free.
You’ll be charged an extra fee for:
- out of hours consultations
- home visits
- remote consultations when you’re off-Island
- blood test
- urinalysis
- pregnancy test
- referral letter
- ear syringing
- ECG
- spirometry (lung test)
- swabs
- minor surgery
- IUD fitting or removal
- contraceptive implants
- joint injections
- other specialist services
Students part of a household receiving the Health Access Scheme will keep the scheme’s benefits.
If you think the practice charged you the wrong price, ask them for a breakdown of your bill.
Prescriptions in Jersey
If you have been in Jersey for less than 6 months and cannot have a health card, you'll have to pay the full cost of any prescription from your GP.
If you have a Social Security health card, prescriptions are free. Show your health card at any community pharmacy. Different rules apply to prescriptions from a hospital doctor, which must be collected from the hospital pharmacy and may involve a charge.
Whilst the majority of GP prescription items are free, there are some exceptions. A list of items that are free on prescription can be obtained from the Social Security Department or by downloading the latest prescribed list.
Prescribed list of pharmaceutical products (alphabetical order)
Prescribed list of pharmaceutical products (by therapeutic group)
Hospital treatment
Your health card does not automatically entitle you to free hospital treatment. The Health and Social Services Department will only provide free emergency hospital treatment (in the Emergency Department).
You have to pay for other hospital treatment and services unless you meet 1 of the following conditions:
- you have been living in Jersey for at least 12 months prior to treatment
- you have been living in Jersey for at least six months prior to treatment during which time you have been in regular paid employment or paying income tax and you have a valid health card
- you have Licensed status
This includes previous residents who have lived or worked elsewhere for 5 years or more.
Exemptions include:
- the cost of treatments covered by an agreement between Jersey and your country of residence or previous residence. This is known as a reciprocal health agreement
- if you are visiting an official capacity. For example, as consul or ambassador
- if you require treatment for certain diseases or conditions
Moving or returning to live in Jersey
If you are new to the Island you must register with the Social Security Department as soon as you arrive. Although you will not be able to get your health card for six months, the six months are counted from when you first register.
Once you have been here six months, and have paid any Social Security contributions that are due, you will be eligible for a Social Security health card.
If you return to Jersey after living away you can use your health card straight away but only to visit a GP or to get free GP prescriptions. You may not be able to get free hospital treatment or social services care.
If you are a French national, you can have a health card as soon as you arrive. This is due to a health agreement that exists between Jersey and France.
Leaving Jersey
If you leave Jersey for more than three months at a time, then you must return your health card to the Social Security Department.
If you come back for a visit and you need to see a GP then you will have to pay the full cost.
UK and Jersey health agreement
Health costs when moving or returning to the Island