Government services in Union Street

From Monday 9 December 2024 services which used to be accessed in La Motte Street and Eagle House will move to the new Government building on Union Street at the corner of The Parade.

Accessing multiple services in a single building will help you get everything done in 1 visit.

New building address

Our new address is:

Government of Jersey
Union Street
St Helier
Jersey
JE2 3DN

Getting to the new building

The public entrance is located on Union Street at the corner of The Parade.

Bus

There are 5 different bus routes you can use to come to the new building:

number 4, Number 19 and Number 20 all stop at Gloucester Street north
number 5 which stops at Gloucester Street and The Parade
number 24 stops at Le Geyt Street (stop number 4657)

Find more information and timetables on LibertyBus.

Parking

The nearest car parks are a short walk away:

Sand Street (5 minute walk)
Minden Place (7 minute walk)
Patriotic Street (7 minute walk)
Charles Steet (12 minute walk)

These car parks all include parent, disability and EV charging bays.

There are also 4 disabled bays at The Parade, paycard parking spaces and EV recharge bays.

Drop offs

There is a drop off area outside the new building on The Parade.

Cycling

You can find cycle racks outside the building.

Motorcycle

Motorcycle bays are located across from the new building on The Parade.

Accessibility

Our new building is designed to be as accessible as possible to ensure that help and support are on hand for everyone who needs it.

Whether you are sight or hearing-impaired, need help with mobility, need a place for a private conversation or just somewhere to change and care for the little ones, our accessible facilities are state of the art.

The new customer area includes:

hearing loops
SignVideo British Sign Language (BSL) interpreting service
accessible toilets
a fully accessible Changing Places facility

There are also facilities for parents and families including:

places for baby changing
a parenting and wellbeing room

How to access our services

You can book an appointment with our service hubs:

business hub (starting or ending a business, running a business or staff recruitment)
pensions and care hub (age related benefits, long term care and income support)
work and family hub (income support, student finance, health benefits, impairments and contributions)
service hub (new resident registration and registration cards)

You can also access our services:

in person during opening hours. You don't need an appointment. See the current estimated waiting times.
by emailing customerservice@gov.je
by calling us