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Recall Date
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Problem
Information

This product presents with a risk of fire as it has been identified as presenting a risk of fire as there are certain circumstances in which the internal electrical connection in the ModulAir All E Heat Pump can overheat, melt and breakdown.  Despite the presence of a Residual Current Breaker with Over-Current (RCBO), it is possible that the electrical connectors may continue to overheat, resulting in the generation of smoke and fumes. It may present a risk of burns and fire if contact is made with flammable materials inside or close to the unit.  This product does not meet safety standards.

Affected Models:

Item Number          Description
HMMC-PP-009      MODULAIR ALL-E 150L
HMMC-PP-010      MODULAIR ALL-E 180
HMMC-PP-012      MODULAIR ALL-E 210L
HMMC-PP-013      MODULAIR ALL-E & GREENCOMFORT 150L
HMMC-PP-014      MODULAIR ALL-E & GREENCOMFORT 180L
HMMC-PP-016      MODULAIR ALL-E & GREENCOMFORT 210L

If you have bought this product stop using it immediately and return it to the distributor for a refund.

For more information see the attached safety notice.​
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<img alt="" src="/Asset library/Heat Pump 12072024.png" style="BORDER: 0px solid; ">
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Content Type: GovJE Product Recall